Shipping
Every order ships free. Worldwide. No minimum spend, no hidden fees at checkout.
How long will it take?
Most orders arrive within 1 to 2 weeks depending on your location.
We provide tracked shipping on every order so you can follow your kit from dispatch to your door.
Will I get a tracking number?
Yes. Every order. You'll receive a confirmation email with your tracking link once your kit has been dispatched.
What if my order is delayed?
Shipping delays happen, especially around holidays and peak periods. If your tracking hasn't updated in a while, contact us and we'll look into it for you. We'd rather chase it down with you than leave you wondering.
What about customs or import duties?
Depending on your country, your order may be subject to local customs fees or import duties on arrival. These charges are set by your country's government, not by us, and they vary by region. We can't predict or cover these costs, but we want you to know they're a possibility before you order.
Ordering for a specific date?
If you're buying for a birthday, Christmas, or another occasion, order early and factor in the 1 to 2 week window. We'll publish clear order-by dates before major holidays so you know exactly when to place your order.
If we can't confidently guarantee delivery by your date, we'd rather tell you upfront than have you miss the occasion.
Still have a question about shipping?
Contact us through our Contact page. We reply personally, usually within 24 hours.